At Power Tech Electricals ("we", "our", "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website, products, services, or any related platforms. By using our services, you agree to the collection and use of your data in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, mailing address, and other contact details.
• Billing Information: Credit card details, bank account information, and billing address when making payments.
• Service Details: Information related to your service requests, products purchased, or any other communications with our customer support team.
• Technical Data: IP address, browser type, device information, and website usage data (e.g., pages visited, time spent on the site).

2. How We Collect Your Information

We collect your personal information through the following means:

• Direct Interactions: When you contact us for inquiries, request quotes, purchase products or services, or sign up for newsletters.
• Automated Technologies: When you use our website, we may collect technical data via cookies, web beacons, and analytics tools.
• Third-Party Providers: We may also collect information from third-party providers for verification, payment processing, and shipping.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To deliver electrical products and services, process orders, and fulfill contracts.
• Customer Support: To respond to your inquiries, complaints, or requests, and provide you with the best possible service.
• Improving Our Services: To enhance our website, customer experience, and services by analyzing how you interact with us.
• Marketing: To send you promotional content, newsletters, and offers (with your consent where required).
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

• Service Providers: We may share information with vendors, payment processors, shipping companies, and contractors who assist us in providing services.
• Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period will vary depending on the type of data and its usage.

6. Security of Your Information

We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include using encryption, secure servers, and following industry best practices for data security.

However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. By using our services, you acknowledge that there are inherent risks associated with sharing personal information online.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal data, subject to certain legal restrictions.
• Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us at the contact details provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device that help us analyze web traffic, remember user preferences, and improve site performance.

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may impact your ability to use certain features of our website.

9. Third-Party Links

Our website may contain links to external sites or services operated by third parties. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child under the age of 16, please contact us immediately, and we will take appropriate steps to delete such data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of the policy will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Email:powertpba@gmail.com
Cont:+91 9207909862
Address:AjruTower, 3rdfloor,Nr.Shopprix,N.H.Taliparamba Kannur District